Author: th4t1guy  <coolstuff@syke.com>    99.66.14.194 Use this link if you want to link to this message and its entire thread of discussion. Post a Msg
Date: 3/11/2015 7:52:51 AM
Subject: RE: I just made my first payment...

I'm on U-verse right now. I had signed up for e-billing and last year they just stopped sending me bills. Then they turned my service off and jacked my price up to double what it was all on the same day.
I was on the phone with them for what seemed like 3 hours trying to get them to fix things.
I found out some very important things though. Once you get connected to a manager, no matter what you say to them, they cannot hang up on you. If you can perpetuate your argument long enough, at some point it will become more expensive for them to keep talking to you than it is to just give you what you want.